Photomurals FAQ

Our range includes a wide variety of sizes – from handy strips 50 cm wide to very large, room-filling photo wallpapers up to 900 cm in width. In addition to standard formats, we also offer custom sizes so that your photo wallpaper fits your wall perfectly. Depending on the size, the wallpapers consist of one or several strips or sheets, providing various possibilities in portrait and landscape formats. In our product descriptions, you will find details on the number of sheets or strips as well as the available standard dimensions.

Yes, you can order your photo wallpaper individually in the desired size – precisely to the millimeter to fit your wall. With our configurator, you can flexibly adjust the dimensions and also choose the desired strip width – 50 cm or 1 m, depending on your preferred installation style and room situation. This way, you receive a custom-made wallpaper tailored exactly to your needs – in design, format, and processing.

We would be happy to produce a photomural on high-quality non-woven material of a photo or design supplied by yourself. The digital printing process also supports the printing of small runs and one-offs, which is why we are very flexible in this regard. Simply send in the digital data of your desired motif and we will send you the first drafts of your custom design for your approval. We then print your individual photomural on high-quality non-woven material. The quality of the data is crucial for the print result (we recommend image material of at least 300 DPI). Our customer service team will work with the graphics team to create a preview of your designs and send them to you for approval. Please e-mail your request directly (info@komar.de) or call us on 08031 406890 to discuss your requirements. 

Our murals can be hung with commercially available wallpaper paste. Some of the murals are already supplied with paste. You will find this information in the product description on the website, or on the label of the mural. You can of course also order paste directly from our online shop. Processing instructions can be found in our directions for use, as well as on the label of the paste itself.  

If you want to remove paste residues after hanging the mural or smaller stains at a later time, this is possible with due caution. To do this, slightly dampen a sponge or cloth (not dripping wet!) and carefully dab the desired stain. Use only lukewarm water without detergent. 

Our wallpapers are first and foremost intended for indoor use – the material should not be exposed to constant moisture or wetness. 
However, the murals can be hung outdoors or in wet rooms under certain conditions, provided that the area is protected from the weather or moisture. In this case, it is important to apply a protective coating on the mural after pasting. Please note that we cannot assume any warranty for this. 

After applying the sheet to the wall, carefully smooth down from top to bottom and move the air bubbles from the centre to the sides. If small air bubbles are still visible after hanging the mural, you can prick them with a thin needle to allow the air to escape. 

For production reasons, it is only possible to order complete designs. 

The surface of the wall should be clean, smooth and free of oily residue. Sand down oil paints, remove all remnants of wallpaper and smooth the surface. Fill in any holes and cracks. To ensure maximum paste adhesion, the substrate must be absorbent. 

The mural is straightforward to remove from the wall, even after years, but it cannot be reused. Removing non-woven wallpaper is extremely easy. All you have to do is dampen the mural with a wet sponge and then peel it off one panel at a time. For paper photomurals, you will need a little more water to dissolve the paste and then remove the mural. This will leave some paper remnants, however. 

With paper photomurals, it is necessary, for technical production reasons, to print the motifs for application with an overlap. We recommend using the lower sheet to overlap the upper sheet, so that the edge is barely visible after pasting. Digital printed murals made of non-woven material can be applied flush without any overlaps.

After pasting one part, the paste must be left to soak in for 3 minutes before applying the sheet to the wall. This is important because this causes the paper to expand. If you apply a sheet to the wall before the paper has fully expanded, it will be smaller than the other sheets and will no longer fit in with the overall motif. In this case, the sheet would continue to expand on the wall, potentially resulting in rips or bubbles. 
Similarly, if you hold an unpasted sheet up to the rest of the sheets that have already been pasted to the wall for inspection, the dry sheet will not match the overall design as it also only expands after pasting. 

Yes, you can return our photo wallpapers within the statutory 14-day withdrawal period after receipt – provided it is a standard product in unused condition. Please note that individually made-to-measure photo wallpapers are excluded from exchange or withdrawal, as they are produced specifically for you. If you have any questions about returns or guarantees, we are always happy to assist.

You can clean the dirty brushes or stirrer under warm running water, while the mural paste itself can easily be disposed of as household waste or construction waste. (go to Instructions on how to dispose of mural paste)

Made in Germany” is our quality promise for durable, eco-friendly, and visually stunning wall design. For us, “Made in Germany” stands for the highest standards in materials, printing, and processing. Our photo wallpapers are produced exclusively in Germany on premium FSC®-certified non-woven material, using state-of-the-art digital printing technology. The result is brilliant colors and razor-sharp details.

In addition, all printing inks used are solvent-free, odorless, and harmless to health – making them ideal for living rooms and bedrooms. Production is carried out with great care and craftsmanship, ensuring not only a high-quality product but also particularly easy and clean application when hanging.

Our Komar photo wallpapers undergo a strict testing process to ensure the highest quality, safety, and environmental compatibility:

– Only FSC®-certified non-woven material is used, guaranteeing sustainable forestry and textile quality
– Material tests are documented in our performance declarations

1. Color brilliance and image sharpness are continuously monitored – Made in Germany: from design to finished print, everything remains in our German production facility
2. Suitability for processing
   – Our non-woven wallpapers are dimensionally stable, odorless, and have a smooth surface – making it easy to hang without bubbles
   – Wash and moisture resistance are tested to ensure cleanability and durability
3. Safety and environmental tests
   – Our photo wallpapers are PVC-free, phthalate-free, and in some cases carry the “Confidence in Textiles” seal
   – Product safety and compliance are transparently documented in EU performance declarations

Yes – at Komar we place great importance on sustainability and eco-friendly production. Our photo wallpapers are made from premium FSC®-certified non-woven material. This certificate guarantees that the paper used comes from responsibly managed forests – with respect for the environment, biodiversity, and social standards.

We also pay attention to the highest environmental compatibility in printing inks:
We use exclusively solvent-free, water-based latex inks that are Greenguard Indoor Air Quality Certified®. This means they can be safely used even in sensitive areas such as children’s rooms or schools. Additionally, they meet the requirements of the French VOC classification A+ – the highest award for low-emission indoor products.

Our photo wallpapers are free from PVC and phthalates, odorless, recyclable, and produced directly in Germany under the strictest quality and environmental standards.

Yes, our photo wallpapers are safe for living spaces and children’s rooms. They are printed with water-based, solvent-free inks, are Greenguard-certified, low-emission (VOC A+), and free of PVC and phthalates.

We do not offer a classic satisfaction or fit guarantee. However, you can return standard products within the 14-day withdrawal period – provided the wallpaper has not been applied and is in its original condition.

Custom-made products are excluded from withdrawal, as they are produced specifically for you. Therefore, we recommend carefully checking the dimensions and design before hanging. Our customer service team is happy to support you before purchase with tips on selection and measurement – ensuring that your wallpaper fits perfectly and brings you lasting joy.

Yes, we deliver free of charge to Germany, Austria, Belgium, Denmark, France, Italy, Liechtenstein, the Netherlands, Poland, and the Czech Republic – with no minimum order value. For deliveries to other countries, shipping costs or minimum order values may apply. A complete overview can be found on our shipping conditions page.

For standard products within Germany, delivery time is usually 3 to 5 working days. For custom-made photo wallpapers, an additional production time of up to two working days applies, so shipping of special orders takes 3–7 days.

Please note that exact delivery times may vary slightly depending on the product and destination country. Detailed information can be found in the respective product description or on our shipping conditions page.

Yes, as soon as your order has been shipped, you will receive a tracking number by email, allowing you to track your delivery online at any time. The link to the shipping provider’s tracking portal is included in the shipping confirmation. This way, you can always stay informed about your delivery status – safe and transparent.

With the Visualizer, you can virtually experience the desired wallpaper on your wall – either in a pre-defined sample room or directly in a photo of your own room. This allows you to instantly see how size, color, and design will look in your space – before you order. It helps you select the right wallpaper confidently and precisely.

The Visualizer provides a realistic preview of the wallpaper in a room – both in sample settings and in your own photo. The design is displayed as accurately as possible in terms of size and proportions.

Please note, however, that colors may vary slightly depending on screen and device settings. The preview serves as a reliable decision-making aid but does not replace the perception of color and texture in the original material. The goal is to give you the most accurate possible idea of the final result in advance.

No, the Visualizer is web-based and can be easily used directly in your browser – with no installation or download required. You can start right away, select your desired wallpaper, and display it virtually in a room.

You will find the Visualizer directly on each product page under the button “Show in room.” Additionally, you can access it via the “Service” menu or from the homepage under the main navigation “Visualization.”

With the configurator, you can customize your photo wallpaper individually – online and in just a few steps. Simply enter your desired measurements, select the appropriate image section, and choose between strip widths of 50 cm or 1 m – depending on your wall size and preferred installation style. An integrated real-time preview with the Visualizer immediately shows how your design will look on the wall. At the same time, the price is automatically adjusted, giving you full transparency over your configuration. Perfect for planning your dream wallpaper to fit precisely and professionally – down to the last detail.

: Choosing the strip width helps you tailor the wallpaper to your wall and installation preferences:

• 50 cm strips are particularly handy and easy to apply, even when working alone.
• 1 m strips allow for faster application with fewer seams. The surface of 1 m strips has a matte finish.

This allows you to decide according to your needs – for a smoother wallpapering experience.

The choice of strip width has a minimal effect on the square meter price. The price per m² is slightly lower for 50 cm strips than for the 100 cm variant.