My Account
My Account
Open menu
Komar englisch

General Terms and Conditions

1. Scope

The following General Terms and Conditions shall be applicable to all orders placed through our online shop.

2. Parties to the agreement, customer service

The purchase agreement is concluded with Komar Products GmbH & Co. KG. You can find more information about our company under Legal Details. If you have any questions, complaints or objections, please contact our Customer Service on Tel.: +49(0)8031/40689-0.

3. Conclusion of agreement

By presenting products in the online shop, we make you a binding offer to conclude an agreement for these items. The agreement is deemed to be concluded when you accept the offer for the goods contained in the shopping basket by clicking the order button. You will receive another confirmation by e-mail immediately after you have sent your order.

For the agreement to be effective, the order procedure must be concluded and the order sent.

4. Delivery costs

Delivery costs must be added to the indicated product prices. For details about delivery costs, see individual products.

5. Payment

Payment can be made by PayPal, credit card, or by prepayment.


You are paying the invoiced amount using the online provider PayPal. You must be registered or register here, legitimise yourself with your login data and confirm the order to pay us (unless this is a guest access). Further instructions are given during the order procedure.

6. Collection by customer

We only deliver by dispatch. It is unfortunately not possible for you to collect goods yourself.

7. Packing station

We do not deliver to packing stations.

8. Retention of ownership

The goods shall remain our property until they have been paid in full.

9. Transport damage

If goods are delivered with obvious transport damage, please inform the delivery company about this damage without delay and contact us immediately. Failure to file a complaint or contact us has no effect on your legal rights or their enforcement, in particular warranty claims. However, you help us assert our own claims against the carrier or transport insurance.

10. Storage of agreement text

We save the agreement text and send you the order details and our General Terms and Conditions by e-mail. You can read and download our General Terms and Conditions from this website at any time. Previous orders can be viewed through our customer login.

11. Agreement language

The language used to conclude the agreement is German.


Tracking cookies for the best Komar experience 🍪

By selecting "Accept cookies" you allow Komar to use cookies, pixels, tags and similar technologies. We use these technologies to find out your device and browser settings so that we can track your activity. We do this so that we can offer you personalised ads and to secure and improve the functionality of our website. Komar can share this data with third parties – such as social media advertising partners like Google, Facebook, Pinterest and Instagram – for marketing purposes. For more details, please read our privacy policy (see section on cookies). The privacy policy also explains how we use your data for the necessary purposes (e.g. security, shopping cart function, registration).

Manage tracking settings

Please select and confirm your tracking settings:

Komar and our advertising partners (including social media platforms such as Google, Facebook, Pinterest and Instagram) use cookies to offer you personalised ads for the full Komar experience. This includes the display of "direct ads on third-party advertising platforms", as described in the privacy policy. If you do not accept these cookies, you will still receive random Komar ads on other platforms.
We use functional cookies to analyse how our website is used. This data helps us detect errors and develop new features. It also allows us to test the effectiveness of our sites. These cookies also provide information for future advertisement analysis and help us with product development.

We use cookies to allow our website to be used and to ensure that certain features work properly, such as the possibility to log in or add a product to the shopping cart. This tracking device is always enabled, otherwise you would not be able to see the website or shop online.

Do you want to know more about how Komar tracks you? Read our privacy policy